Launch the VMAX Plus mobile application. 168. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. 0. Replace the four screws at the back panel of the DVR to secure the top cover. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 2. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. 5. Follow the steps below to install the Digital Watchdog (DW) 4. 17-Jul-2023. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. By default, multiple Digital Watchdog VMAX products installs with default user. Staff Login. 888. Click the photo of your keypad or choose from the list below. 2. Enquire your vendor for repair. 2 Software for Mac-v2. 1. x). DW-VAONE = VMAX A1. VMAX IP Plus Series. DW Blackjack Servers. If you're still having trouble or need more information, please call us today at (866) 446-3595. Fill out device information in the device manager. For example: IP Address –. 12:. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. 4. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. 2. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 446. This PDF guide covers all the features and functions of the DVR, from. Password. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . 2020 Customer. Help Desk Software by HappyFox. 2. Help Desk Software by HappyFox. 2. DW® Logo Merchandise. Configuring the Camera. Next, click on “Network” and select the “Pathfinder” menu. 1. Note: It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Get help from Digital Watchdog’s Technical Support professionals. VMAX 960H Flex Manual. Right-click on the screen. DW® Logo Merchandise. DW University. DW-VP12xT8P. Select a DDNS Server. 45-v3. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Troubleshooting articles for the VMAX A1 Plus Series. Gateway: 192. 1. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . 1. Right-click in the Live View area, then select “Menu”. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. To connect to a site: Click on your site from the Site List panel. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. Otherwise, please contact Digital Watchdog Technical Support for further assistance. Select a DDNS Server. This will enable the use of the . 255. 168. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Replace the top cover of the unit. Extract the contents of the downloaded folder. Below, we will provide the approved Video Stream URL for the VMax A1 2. For Immediate Release . Please wait until the boot process complete s. Learn More. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. This article will outline the information required for a Password Reset Form. Software Version: DW Spectrum v3. Use IP Finder to detect the camera on the network and reboot the cameras. Compare Products to. Listen. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Up the Coax (UTC) remote configuration is available with all compatible cameras. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. Click the Check button to prompt the HDD Health Check window. Please update your browser to the latest version on or before July 31, 2020. Click on the Security tab, then click the Custom Level button. 1MP/1080p ultra low-profile vandal dome camera, 3. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. 1. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Phone: 866. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. . Bandwidth Limitation. 9 . 1. Do not disassemble or reassemble the product. 168. 2. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. . 1. 1. By default, the NVR is set to an IP Address of 192. com digital-watchdog. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 2. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. Testimonials. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. 1 by default. 1. 0. SSF footage file that you want to use, then click the Pause button on the toolbar. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. 2. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. By forwarding ports. DW-VF960H = VMAX 960H Flex. 264 analog cameras. DW Sales: 866. 0. DW University. Blog. This information can be found in the Network settings of the VMAX A1 Plus unit. 32 MB: Download:. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. 1 MP) Oct 05, 2020Pioneer DVD / CD WRITER Operating Instructions Manual Operating instructions manual (28 pages) View online Operation & user’s manual for Digital Watchdog DW-VF16 DVR or simply click Download button to examine the Digital Watchdog DW-VF16 guidelines offline on your desktop or laptop computer. Supported/Affected Devices. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Note: Please contact the camera manufacturer for issues that are not outlined in this document. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. My Watchdog. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Refer to their individual 1. Press the Add+ button to create a new site. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. 52. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Quickly find and. 5. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Help Desk Software by HappyFox. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. 1. DW® Logo Merchandise. give review. This may cause issues with capturing video. Phone lines may be busy at the time of your call. 888. VMAX® A1 PLUS™ SERIES DVRS. Navigate the menu to the Hard Drive menu (System > HDD). DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. 3. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. If the HDD temperature. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. It may cause malfunction or fire. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. 17605. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. VMAX IP Plus Network Troubleshooting. Webinars. 1. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 0. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). On occasion, recording issues may arise as a result of. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. 9262 sales@digital-watchdog. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Go to the Site menu to register a new site with the QR code scan. 2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. The Security Settings window will display. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. Help Desk Software by HappyFox. 3595 [email protected] Tags. This article will outline the information required for a Password Reset Form. net as the server. 0. Default Settings. . If you're still having trouble or need more information, please call us today at (866) 446-3595. The camera will capture the QR code automaticallyDigital Watchdog DW-EN4K16. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Date Created: March 2, 2020-----Recording Errors. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. This may cause issues with capturing video. Activating Pathfinder. DW-VP16xT16P. Related Digital Watchdog VMS Apps: C3CMS. 160 and Gateway – 192. warnings, and more. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. 446. Click on the Security tab, then click the Custom Level button. 446. 5. Digital Watchdog DW-VF16500G VMAX-FLEX 16ch Hexaplex. OSD Camera Control. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. DW® Logo Merchandise. 22-Jun-2022. To enable ONVIF in an Axis camera: Locate the camera on the network. Part 1: VMAX Plus Mobile App Setup. exe-v1. Enjoy the convenience of graphical. VMAX Series (960H) VMAX A1 Series (2. If you include the incorrect version or more than one version on the USB, the. 1. 1. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). 1. Complexity: Medium to High. 4 Questions. 73 MB: Download:. 75 MB. 1. 1. The Security Settings window will display. Click the OK button to upload the footage. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. 4. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. 168. You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. Contact DW RMA. Stage 2 – Product End of Life (EOL): The product has been discontinued and. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P. 2. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. Complete the form below and a DW® representative will be in touch. Get help from Digital Watchdog’s Technical Support professionals. Supported/Affected Devices. The Advanced Camera Management menu will display. DW Blackjack Servers. Case Studies. dwcc. 80. If you wish to modify or create a new user, then it must use the above password requirements. VMAX Flex 16-Channel Firmware v3. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the latest. Click the Upgrade button, located next to the current firmware Version. tv. DVR Digital Watchdog VMAX User Manual. For Immediate Release . Network Setup For A VMAX A1 Plus (5 MP). DW University. 0. Get help from Digital Watchdog’s Technical Support professionals. 264 digital video recorder with the full manual from Advance Alarms. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. Repositionable Multi-Imager Camera Rankings - Ava, Avigilon, Axis,. The Status at the bottom of the window will indicate if a P2P. Case Studies. Complexity: Medium to High. It may cause electric shock. 264 Digital Video Recorder. 264 Digital Video Recorder. Download the recovery firmware files from the link above. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. 17-Jul-2023. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . VMAX® A1 PLUS™ SERIES DVRS. Enable Use DDNS. NDAA and TAA-compliant VMAX ® A1 G4™ offer a seamless upgrade to 4K HD resolution for new ROI from existing coaxial infrastructure. 4. 1. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. VMAX IP Plus. Fcc Information. 4. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . You are using an unsupported browser. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. 1. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Get help from Digital Watchdog’s Technical Support professionals. Right-click with the mouse and select Setup Menu. Customer Login. 2. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. DW Spectrum - FQDN or. SSF footage. ※ Contents of this user manual are protected under copyrights and computer program laws. Webinars. Testimonials. VMAX® A1 G4™ SERIES DVRS. Enter the network connection information from the DVR. VMAX Analog Series (960H) VMAX A1 Series (2. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. Default Password: <no password>. To set the NVR up on the network, we will need to have it obtain an available IP Address. 1. 1. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Default ID: admin. 52). Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. 2. Limitations Of DW VMAX IP Plus Connections. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. DW® Logo Merchandise. The . com digital-watchdog. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX960H CORE User Manual. DW® VMAX IP G4 NVRs. Please update your browser to the latest version on or before July 31, 2020. 0. 45-v3. Click the Upgrade button, located next to the current firmware Version. Get help from Digital Watchdog’s Technical Support professionals. Default Settings. 3. Download and install the VMAX Plus mobile application from your mobile device’s application store. DVR Digital Watchdog VMAX HD User Manual. Name your site. 00 MB: Download: View All Software. net as the server. Power the DVR off, wait five (5) seconds, then reconnect power to the unit. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. 1. Menu. Note: It is recommended that you are onsite when troubleshooting network issues. SSF file list from your selected directory will display. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. (866) 446-3595 Digital Watchdog Profile and History Digital Watchdog® (DW®) empowers our customers as the industry-leading single source of value-driven complete solutions for all video surveillance applications (HD over Coax® / hybrid / IP enterprise), focusing on ease of use and. Right-click in the Live View area, then select “Menu”. To have the DVR request an IP Address from the router, click the IP Detect.